Gaming at b9998 is purely for entertainment. We want you to always stay in control, stay happy, and remain responsible toward your family and your life. Play by the responsible gaming guidelines and keep your habits healthy.
Gaming at b9998 is a fully entertaining experience. But like any form of entertainment, online gaming has its limits. Responsible gaming means staying completely in control of your own habits — you decide how long you play, how much BDT you wager, and when to take a break.
For many people, gaming is simply a hobby and a source of fun. But for some, it can become a problem if the warning signs aren't caught in time. b9998 believes that building a healthy gaming environment is not just your personal responsibility — it's ours too. That's why we provide a range of tools and services to support responsible gaming.
Remember — gaming is not a way to recover lost money; it's entertainment, nothing more. If it ever starts feeling like a burden rather than a pleasure, that's an important signal. b9998 is always here to support you.
B9998 is strictly for individuals aged 18 and above. Age verification is mandatory at the point of registration.
Ask yourself – have you noticed any of the following feelings or behaviors over the past few weeks? If more than one applies to you, it may be time to pause and reflect.
If you identify with more than three of the signs above, don't wait — contact b9998 Support or activate self-exclusion. Asking for help isn't a weakness; it takes real courage.
Answer the questions below honestly. This isn't a test — it's simply a way to become more aware of your own gaming habits.
If any of these answers are a cause for concern, use the tools below or Help Center Contact us.
B9998 provides several effective tools to help you stay in control of your gaming. You can enable or adjust these tools anytime from your Account Settings.
| Tool Name | Work | How to Set It Up |
|---|---|---|
| Deposit Limit | Set maximum deposit limits — daily, weekly, or monthly | Account Settings > Limits |
| Loss Limit | Set the maximum amount of BDT you're willing to lose within a given period | Account Settings > Limits |
| Session Time Limit | Set how long you want to play in a single session; you'll be automatically logged out when time is up. | Account Settings > Session |
| Cooling-Off Period | Take a break of 1 day to 6 weeks; logging in will not be possible during this period. | Send a Request to Support |
| Self-Exclusion | Account self-exclusion available from 6 months to permanently | Submit a Support Request or Email |
| Reality Check | Periodic reminders on session time and spending | Account Settings > Notifications |
Reducing your limit takes effect immediately. Increasing it, however, requires a mandatory 72-hour waiting period — this is designed to protect you from impulsive decisions.
If you feel you need a complete break from gaming for a while, activate self-exclusion. The process is simple and takes effect immediately.
Submit a self-exclusion request via Live Chat or email (support@b9998.click). Please include your account number and your preferred exclusion period.
6 months, 1 year, 5 years, or permanent — choose what works for you. A permanent exclusion cannot be reversed.
Once your request is confirmed, you will no longer be able to log in to your account. Any pending withdrawals will still be processed.
Seek mental health support if you need it during this time. b9998's support team will be with you every step of the way.
Once your exclusion period ends, it's entirely your decision whether to return. There is no automatic reactivation.
Responsible gaming doesn't mean giving up gaming — it means making it a balanced part of your life. These simple habits will keep you in control at all times.
B9998 strictly prohibits gaming by anyone under 18. We believe protecting children and young people is one of our highest responsibilities.
If you suspect a minor is using b9998, report it immediately to support@b9998.click. The account in question will be investigated and appropriate action will be taken.
All your communications are completely confidential. No information is shared with any third party.
B9998 is more than just a gaming platform – it genuinely cares about your well-being and safety.
Set deposit and loss limits on b9998 at your own convenience. Whether daily, weekly, or monthly – define your financial boundaries the way that works for you and stay free from the worry of overspending.
Use reality checks and the session timer to manage your gaming time. When your set time is up, b9998 will automatically send you an alert.
Take a break whenever you feel you need one. b9998's self-exclusion feature can be activated within minutes. Long-term or permanent options are also available based on your needs.
Age verification is mandatory from the very first step of registering at b9998. The KYC process verifies your national ID or passport to ensure that only adults are playing.
B9998's support team is specially trained in responsible gaming. Don't hesitate to reach out with any concerns — full confidentiality is guaranteed.
View your complete gaming history at any time. How long you've played, how much you've spent — all the details are clearly available in your account.
Join b9998 and start your experience on Bangladesh's safest and most responsible gaming platform. We're with you every step of the way.